ENCAAZ

Last Updated: [4/25/2026]

Welcome to ENCAAZ. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

ENCAAZ is a footwear brand offering products for men, women, and kids. By using our website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products & Pricing

• All products listed on our website are subject to availability.

• We reserve the right to limit quantities or discontinue any product at any time.

• Prices are subject to change without notice.

• We try our best to display product colors and details accurately, but slight variations may occur due to screen differences.

3. Orders & Payments

• Once you place an order, you agree that all details provided are accurate and complete.

• ENCAAZ reserves the right to refuse or cancel any order at our discretion (e.g., suspected fraud, pricing errors, stock issues).

• Orders are confirmed only after successful payment or confirmation (for Cash on Delivery if applicable).

4. Shipping & Delivery

• Delivery times are estimates and may vary depending on your location.

• ENCAAZ is not responsible for delays caused by courier services or unforeseen circumstances.

• Customers must provide accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided by the customer.

5. Returns & Exchanges

• Returns or exchanges are accepted within [ 48 hrs ] of delivery.

• Items must be unused, in original packaging, and in resellable condition.

• Sale or discounted items may not be eligible for return (optional policy).

• Shipping charges for returns/exchanges may be the responsibility of the customer unless the product is defective.

6. Intellectual Property

All content on this website—including logos, images, designs, text, and branding—is the property of ENCAAZ and is protected by copyright and trademark laws.

You may not copy, reproduce, or use any content without our written permission.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Attempt to hack, damage, or disrupt the website

• Submit false or misleading information

8. Limitation of Liability

ENCAAZ shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or misuse your data.

10. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be handled under Pakistani jurisdiction.

Return & Refund Policy – ENCAAZ

At ENCAAZ, we are committed to delivering quality footwear that meets your expectations. If you are not fully satisfied with your purchase, we’re here to help.

1. Return & Exchange Eligibility

• Items can be returned or exchanged within 48 hrs of delivery.

• Products must be unused, unworn, and in original packaging with all tags intact.

• Returns will not be accepted if the item shows signs of use or damage caused by the customer.

2. Non-Returnable Items

• Items purchased on sale or discount well never exchange or return .

• Customized or special-order products.

• Items damaged due to improper use.

3. Defective or Incorrect Products

If you receive a damaged, defective, or wrong item:

• Please contact us within 48 hours of delivery.

• Share clear photos/videos as proof.

• We will offer a free replacement or full refund, including shipping costs.

4. Refund Policy

• Refunds are processed only after the returned item is received and inspected.

• Approved refunds will be issued via:

  • Bank Transfer / Mobile Wallet (EasyPaisa, JazzCash), or

  • Original payment method (if applicable).

• Refund processing time: 5–10 business days.

5. Exchange Policy

• Exchanges are subject to product availability (size, color, or style).

• If the desired item is unavailable, a refund or store credit may be offered.

• Items purchased on sale or discount well never exchange or return .

6. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a reliable courier service, as ENCAAZ is not responsible for lost return shipments.

7. Order Cancellation

• Orders can be canceled before dispatch.

• Once shipped, orders cannot be canceled and must follow the return process.

8. Contact Us

For returns, refunds, or exchanges, or other help contact us

• Email: [encaaz7@gmail.com]

• you can find other contact detail on encazz website

( Thank you).

Terms & Conditions